Please be advised that the upcoming Billy Joel concert originally scheduled to take place at Madison Square Garden on Saturday, May 2, 2020 that was postponed to Friday, January 14, 2022 has now been rescheduled to Wednesday, August 24, 2022.

“Nothing is more important to me than the safety and well-being of my band, crew, and the fans; so due to unfortunate COVID-related circumstances, we made the decision to reschedule the January 14th concert at MSG.” Billy Joel

Your tickets will be valid for the new rescheduled show date on Wednesday, August 24, 2022 and will not need to be exchanged.

If you cannot commit to the rescheduled show date, you can request a refund anytime over the next 30 days, beginning today. If a refund is not requested during the allotted time, tickets will automatically be transferred to the rescheduled show date. To obtain a refund for tickets purchased through Ticketmaster, visit your Ticketmaster account page. For refunds on tickets purchased through the Madison Square Garden Box Office, call the MSG Guest Relations department at 212-465-6225.

Only tickets purchased directly through Ticketmaster or the Madison Square Garden Box Office are eligible for a refund. If tickets were purchased from a third party, ticketholders will need to go back to their point of purchase to determine refund availability.

If you purchased your tickets through Ticketmaster, visit your Ticketmaster account page to request your refund. If you purchased your tickets through the Madison Square Garden Box Office, please call the Guest Relations department at 212-465-6225.